Shipping Policy

Last Updated: 13-09-2026

At FABTECH, we aim to provide a reliable, transparent and convenient delivery experience. This Shipping Policy explains how orders are processed, shipped and delivered to our customers.

By placing an order with FABTECH, customers acknowledge and agree to the terms outlined below.

1. Order Processing

Orders are processed after payment has been successfully confirmed, where applicable.

Processing times may vary depending on:

• Product availability;

• Order volume;

• Payment confirmation;

• Verification requirements;

• Weekends and public holidays.

Customers will receive order-related updates when relevant information becomes available.

2. Shipping Destinations

FABTECH may offer delivery to selected locations depending on product availability, shipping options and logistics arrangements.

Shipping availability may vary according to:

• Destination country or region;

• Product type;

• Delivery address;

• Shipping carrier;

• Customs and import requirements.

If delivery is unavailable to a specific location, customers may contact our support team for clarification.

3. Shipping Costs

Shipping costs, where applicable, will be displayed during the checkout process or communicated before the order is confirmed.

Shipping fees may depend on:

• Delivery destination;

• Package size and weight;

• Shipping method;

• Carrier charges;

• Customs or other applicable charges.

Customers are responsible for reviewing shipping costs before completing their purchase.

4. Delivery Times

Delivery times are estimates and may vary depending on the destination, shipping method and carrier.

Delivery may be affected by:

• Customs clearance;

• Transportation delays;

• Weather conditions;

• Public holidays;

• Carrier-related issues;

• Incorrect or incomplete address information;

• Unexpected logistical circumstances.

FABTECH does not guarantee an exact delivery date unless expressly confirmed in writing.

5. Order Tracking

Where tracking is available, tracking information may be provided through the order confirmation, shipping notification or customer support.

Customers may also contact FABTECH for assistance with tracking their order.

Please note that tracking updates may take some time to appear after the package has been dispatched.

6. Incorrect or Incomplete Delivery Information

Customers are responsible for providing accurate and complete delivery information, including:

• Full name;

• Street or physical address;

• City;

• Country;

• Postal code, where applicable;

• Active phone number;

• Any additional delivery instructions.

FABTECH will not be responsible for delivery failures or delays caused by incorrect, incomplete or outdated information provided by the customer.

7. Delayed Deliveries

Although FABTECH works with shipping partners to support timely delivery, delays may occur due to circumstances beyond our control.

If your order is delayed, please contact our support team with your order number so that we can review the available information and assist you.

8. Lost or Missing Packages

If an order appears to be lost or has not arrived within the expected delivery period, customers should contact FABTECH as soon as possible.

We may request:

• Order number;

• Delivery address;

• Tracking number, if available;

• Confirmation of the expected delivery date;

• Any communication received from the shipping carrier.

FABTECH will review the matter and provide guidance based on the available shipping information and applicable carrier procedures.

9. Customs, Duties and Import Charges

Depending on the destination country, international orders may be subject to customs duties, taxes, import fees or other charges.

Unless expressly stated otherwise, such charges may be the responsibility of the customer.

Customers are responsible for understanding the import requirements and regulations applicable in their country or region.

Customs clearance may also cause additional delivery delays.

10. Delivery Attempts

The shipping carrier may make one or more delivery attempts depending on its procedures.

If delivery cannot be completed because the customer is unavailable, the address is incorrect or the package is not collected, additional charges or return-to-sender procedures may apply.

Customers should follow any instructions provided by the carrier.

11. Damaged Packages

Customers should inspect the package upon delivery whenever possible.

If the package appears visibly damaged, customers should:

• Take photographs of the package;

• Record the condition of the packaging;

• Contact FABTECH promptly;

• Keep all packaging materials until the matter is resolved.

This information may be required to assess a shipping-related claim.

12. Changes to Shipping Information

Customers should contact FABTECH as soon as possible if they need to update their delivery information.

Once an order has been processed or shipped, changes may not be possible. Any additional costs resulting from a requested change may be charged to the customer where applicable.

13. Shipping Restrictions

Certain products may have shipping restrictions due to:

• Product size or weight;

• Transportation regulations;

• Battery or electronic-device restrictions;

• Customs requirements;

• Destination-specific rules;

• Carrier limitations.

FABTECH reserves the right to restrict or cancel shipments that cannot legally or safely be delivered.

14. Contact Us

For questions regarding shipping, delivery or order tracking, please contact FABTECH through the following channels:

FABTECH
Email: lemosfe47@gmail.com
WhatsApp: +258 84 497 7774
Address: 3A Bridge Street, Stafford, United Kingdom
Website: www.fabtech12.com

FABTECH is committed to providing transparent shipping information and assisting customers throughout the delivery process.